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Referral line for Gastonia and Gaston County

Water damage restoration in Gastonia, North Carolina

Call the number and the call goes to an independent restoration contractor serving your ZIP code. Shut off the water first if you can, then describe what happened.

(704) 935-4883

Tap the number to call. The line connects you with an independent restoration contractor, not with this website.

A person seen from behind holding a phone to their ear in a kitchen with a wet floor

What happened?

Pick the closest match for a short explanation of what usually comes next.

SituationWhat it usually meansRead
Water across a floorThe source has to be found and stopped before drying makes any difference.Restoration
Wet carpet or soaked subfloorWater has to be removed, then the structure dried to a measured reading.Extraction and drying
A pipe split in the coldDamage often appears at the thaw.Burst and frozen pipes
Water under the houseA crawl space can hold water for weeks before it shows upstairs.Crawl space flooding
Waste coming up a drainThe service line, the main and your own plumbing each have different owners.Sewage backup
A stain on the ceilingCheck the roof, the attic and the plumbing above the room.Storm and roof leaks
A leaking applianceSlow leaks soak floors and cabinets quietly.Appliance leaks
Fire, soot or smoke odorFire damage comes with a lot of water.Fire and smoke

What this site is

This is a referral line, not a restoration company. A call is routed to an independent contractor, and the contractor decides what the job needs and how it is priced.

The site has no crews, trucks, licenses or reviews of its own to show you. What it offers is plain explanations, official links for every local fact and a single phone number.

The how it works page walks through the call, and the referral disclosure says what the site does and does not do.

Two blue air movers and a gray dehumidifier running on a wood floor in a living room

Gastonia in particular

Water and sewer service in the city comes from Two Rivers Utilities, which maintains water lines up to the meter. The City of Gastonia also publishes a leak adjustment request for water that went through the meter without being used. Both are explained in who owns which pipe.

Raised floors over crawl spaces and older mill-era houses are part of the local picture, covered in crawl space flooding and older mill houses.

The call, in four steps

  1. Call and describe the damage

    Say where the water is coming from, which rooms are wet and your ZIP code.

  2. The line routes you

    The call goes to an independent contractor serving that ZIP code.

  3. Ask your questions

    Ask about licensing, insurance and scope. Before you hire has a list.

  4. Decide

    You are under no obligation to hire whoever answers.

Questions people ask

Is this a restoration company?

No. It is a referral site. Independent contractors do the work.

Does the site handle insurance claims?

No. See the general explanation in the insurance basics guide.

What should I do before I call?

Stop the water if you safely can, and keep people away from wet electrical areas.

Which ZIP codes does the line cover?

Gastonia 28052, 28054 and 28056, plus nearby towns listed on the service areas page.

Water is still spreading while you read

Call the number and describe what happened. The line routes your call to an independent restoration contractor who serves your ZIP code. Early calls leave more of the home dry.